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Communication Process

Communication - process of sending and receiving messages  

  • Sender - transmits message
  • Receiver - intercepts and decodes the message
  • Feedback - receiver's response to the message

Communication Barriers - prevents the message from getting through  

  • Attitudinal - listener hates speaker or doesn't want to listen
  • Educational - listener doesn't understand message
  • Cultural - message insults the listener's heritage
  • Environmental - the surroundings make it difficult to talk

Rhetoric - art of speaking Orator - one who speaks well Types of speeches - specific speeches are used for certain occasions  

  • Acceptance Speech - used when you receive an award; usually thanks all the people that helped you and also the group that gives the award
  • Presentation Speech - used when you are presenting an award; usually notes the signifigance of the award and summarizes what the recepient accomplished
  • After-dinner Speech - a humorous speech given after a dinner that puts all the guests in a good mood
  • Commencement Speech - usually used at graduations and gives hope and encouragement to the graduating seniors
  • Testimonial - praises a living person
  • Eulogy - praises a dead person

Planks of CONFIDENCE - Content, Organization, Notes, Friendliness, Impression, Dedication, Empathy, Newness, Conviction, Enthusiasm

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